Terms of service
Terms of Service
Welcome to Facets Gems!
The terms “we”, “us”, and “our” refer to Facets Gems. Facets Gems operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Facets Gems is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services. Please read them carefully as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.
Account Access
Users must be of legal age in their region to use our services. When creating an account or making a purchase, please provide accurate and current information. You are responsible for maintaining your login details and any activity that occurs under your account. Accounts cannot be sold or transferred.
Product Information
We aim to represent all our products accurately, but colors and textures may vary due to device displays. Products, prices, and availability can change without notice. Facets Gems reserves the right to limit quantities or discontinue items.
Placing an Order
Placing an order means you are offering to purchase a product. Orders are confirmed only after payment is received. Please check all details carefully before submitting. Cancellations or changes may not be possible once your order is processed. For more details, please refer to our Refund Policy.
Pricing and Payment
All prices are listed in U.S. Dollars unless otherwise stated. Taxes, shipping, and customs duties are calculated at checkout. By submitting payment, you confirm that the information provided is correct and that you are authorized to use the payment method.
Shipping and Delivery
Delivery times are estimates and may vary. Facets Gems is not responsible for carrier delays or customs issues. Once a package leaves our facility, ownership and risk transfer to the buyer.
Our Content and Ownership
All text, images, designs, and logos on our site are owned by Facets Gems or used with permission. You may not copy, reuse, or distribute our content for commercial purposes without written consent.
Use of Our Website
Please use our website for lawful purposes only. Activities such as hacking, scraping, or spreading harmful software are strictly prohibited. Violations may result in account termination and legal action.
Third-Party Services
Our website may include tools or links provided by third parties. We are not responsible for the reliability, accuracy, or actions of these external sites. Use third-party services at your own discretion.
Privacy Commitment
Your personal information is protected under our Privacy Policy. Data shared through Shopify or other partners is handled with care and in compliance with applicable laws.
Limitation of Liability
Facets Gems is not liable for any indirect or consequential damages resulting from the use of our products or services. We make no guarantees about the uninterrupted or error-free operation of our website.
Governing Law
These terms are governed by the laws of the State of California, USA. Any disputes will be handled in the courts located in Los Angeles County.
Contact Information
Questions about these Terms should be directed to:
Facets Gems
📧 Email: facetsgems@aol.com
🏢 Address: 625 S Hill St #138, Los Angeles, California, United States
📞 Phone: +1 (213) 448-2208
🆔 Business Registration Number: +1 (213) 623-2208